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Text & Talk is our revolutionary mobile service that allows you to
call landlines and mobiles in
Poland:
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0.5p/minute |
all networks,
to call landlines
in Poland |
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4.5p/minute |
all networks,
to call mobiles
(Era, Plus, Orange) in Poland
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Text &
Talk Terms & Conditions |
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By using this service you consent to the Terms and
Conditions as follows:
T&C: Ask
bill payer’s
permission
before using
the service.
SMS costs £5
(£3, £10,
etc) +
standard SMS.
Calls
charged per
minute &
apply from
the moment
of
connection.
Connection
fee between
1p and 9p
(depending
on the
destination)
applies
.An access
charge is
also charged
for the call
to our 0207
or 0208 or
033 number,
at your
service
provider's
standard
rate or
included in
your call
package. We
will
automatically
top-up with
£5.00 credit
if you are a
user of the
80876 and 81616
code or with
£10.00
credit if
you are a
user of the
65656 code
before your
calling
credit is
about to run
out. To cancel
simply text
STOP to
81616 or
65656 at any
time. Credit
expires 3
months from
your last
top-up.
Virgin
customers
cannot use
this
service.
Orange and
T-Mobile
customers
are only
allowed 1
top-up per
day. PINs
will not be
sent to
T-Mobile
customers,
who can only
use the
credit from
the mobile
the top-up
was made
from.
Service
provider:
Story
Telecom Ltd.
Helpline:
0208 497
9210.
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£5 credit - SEND THE
TEXT
BRYTANIA
to 81616
(cost £5 + std. SMS) |
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you can now call Poland for 0.5p/min |
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you can use your credit directly from your mobile or from any other phone using a PIN number.
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Q- What is Text & Talk?
A- Text & Talk service allows you to make very cheap international calls from your mobile or landline with no need to set up an account. The service operates on a pre-pay basis and calls are made using the available credit.
Q- How do I top up?
A- Simply text Brytania to 81616 for a £5 call credit. The text message will be charged to you by your mobile provider and for this we send your pin number with £5 credit along with the local and free phone access numbers.
Q- How do I use Text & Talk?
A- Simply dial any one of the access number included in the confirmation text message, listen to the message, if dialling from a different phone from that which you topped up from, then use the PIN included in the welcome text, enter the full international number - do not press send again. That's it your connected.
Q- What if I have sent a text requesting a top up, but have not received a confirmation message back?
A- Generally a confirmation message is sent instantaneously, however very occasionally for example at peak times the mobile networks maybe congested which means that the confirmation message maybe delayed. Do not resend the message as you will be charged twice. If after a couple of hours you have not received the confirmation message please contact our customer services team who will be able to identify what the issue is.
Q- Are there any administration, subscription or other fees?
A- There is no administration, subscription or other fees. There is however a 0800 surcharge of one pence per minute from any mobile or landline and a 10p per minute surcharge from a payphone. A connection charge equal to the rate per minute for the relevant destination is charged on each call.
Q- Where can I find the rates for my destination country?
A- To view the latest rates see the chart above. All calls are priced per minute and include VAT and costs for the international part of the call.
Q- Is there a maximum amount of topups that I am allowed in one day?
A- Yes, you can not topup with more than £20 in one day i.e. 4 X £5 topups.
TEXT & TALK TERMS & CONDITIONS £1.5 & £3 & £5
& £10
By using this service you consent to the Terms and Conditions as
follows:
Terms & Conditions
You must have a UK mobile
and have the bill payer's
permission
before using the
service.
Calls are charged from time
of connection to the
service. The charge is
incurred even if the
destination number is
engaged or the call is not
answered. Therefore we
advise to replace the
handset after a short period
if the calls are engaged or
unanswered.
This is a reverse-billed text service, cost of text to
65656 will be charged at £10.00 plus your standard network text
charge, cost of text to 81616 will be charged at £5.00 plus your
standard network text charge. A confirmation text informing you that your
mobile has been charged will be sent shortly thereafter. Credit
lasts for 90 days from day of first use. Cost of calls to the 03 access number will be
charged at your standard mobile rate to a landline or can be used as
part of your mobile inclusive minutes. Calls charged per minute.
Prices are subject to change without prior notice. Calls made to
mobiles may cost more, unless specifically mentioned in the
destination list. We will automatically top you up with £5.00 credit
before your credit is about to run out. We will then charge your
mobile with £5.00.
To cancel simply text STOP to 81616 at any
time.
If you choose To cancel, calls will disconnect once the
credit is finished and a new text request with keyword to 81616 will
have to be made for a further top up. A connection charge equal to
the rate per minute for the relevant destination is charged on each
call. Content Provider contact details: Story Telecom, Britannia
House, 958 High Road, London N12 9RY. Helpline: 02084979210
Once your initial credit runs out you will be automatically
topped up by a further £5. To opt out of the auto topup please text
STOP to 81616. |
