Callers must ensure they have the bill payer's permission before using the Story Telecom service. Calls are billed by your telephone line provider at their appropriate 0871, 0844, and relevant 09 rates. Prices quoted are based on BT landline rates and are billed per second. Prices and availability may vary from other networks and it is the user’ responsibility to confirm those rates before use.

Calls are charged from time of connection to the Story Telecom service, so we advise replacing the handset after a short period if your calls are engaged or unanswered. When you call from a mobile, remember to only press the call or send button after dialling the access number but not again after dialling the destination number.

Prices of calls to mobile phones, premium rate numbers and pagers are not included unless otherwise stated. Story Telecom reserves the right to terminate fraudulent calls and change the prices or the availability of certain destinations without prior notice. The service is subject to availability.

Content Provider contact details: Story Telecom, Britannia House, 958 High Road, London N12 9RY. Tel: 02084979210